Grievance Policy

STUDENT GRIEVANCE POLICY

If all conflict resolution steps have been followed and no solution been made a student may
submit a formal grievance outlined in the steps below.

  1. Student may submit a written complaint to the vice president of U.S. Truck Driver
    Training School and a response will be given, in writing, within 5 business days.
  2. If the student is still not satisfied with resolution they may schedule a meeting with the
    vice-president and/or the president of U.S. Truck Driver Training School to discuss their
    grievance.
  3. If the grievance is not satisfactorily resolved within the school students have the right to
    submit their grievance to the Council on Occupational Education at 7840 Roswell Road
    Building 300 Suite 325, Atlanta, GA 30350.
  4. Students can also contact:
    • Michigan Department of Licensing and Regulatory Affairs CSCL/Complaints
      P O Box 30018 Lansing, MI 48909.
    • Phone: 517-241- 7000 or web https://www.michigan.gov/lara